Recently the U.S. Citizenship and Immigration Services
(USCIS) announced the expansion of the Case Status Online system. The
new Case Status Online Portfolio System is a user-friendly tool that
helps USCIS provide convenient customer Service. While customers can
still use the old Case Status Online System to check their case status,
the new Portfolio system has several advantages:
First, it enables customers to set up their own account with a unique
user ID and Password;
Second, it enables customers, employers, attorneys, and community based
organizations to monitor up to 100 pending cases through a single account,
all of which are tracked with the same user ID and Password;
Third, it sends e-mail notifications automatically to registered applicants
whenever there is a change in the status of a pending application;
Fourth, it provides information in English and Spanish.
Under the new Case Status Online Portfolio System, customers can take
a few steps to establish a Portfolio:
Step 1: From the www.uscis.gov website, the customer clicks on “Case
Status Online.”
Step 2: From the main “Case Status Online” page, the customer
chooses “Create Portfolio.” The customer will create a user
ID and password to access his or her portfolio.
Step 3: The customer enters all the receipt numbers that will be included
in the portfolio.
Step 4: The customer may choose to receive automatic updates by e-mail
whenever there is a status change for a pending case.
Once the portfolio is registered, the customer needs only to enter their
user ID and password on the Case Status Online page to gain access to
information about every application in the portfolio.
The USCIS guarantees information entered into the portfolio is not used
elsewhere within USCIS and is not disclosed to outside parties. At the
same time, customers without portfolios may still check case status
online by providing their application receipt Number, or by calling
the USCIS National Customer Service Center at 1-800-375-5283.
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